Processes

Strategic Services Group (SSG) is focused on helping you optimize value of each facet of your employee benefit plans. We’ve developed a unique process to get to know your organization and your culture. By engaging each step of our proven process, we’re able to optimize a customized solution designed specifically for you.

Discovery

In order to know how we can best help you optimize the business processes of your employee benefit programs, we need to learn about the processes, challenges, and systems that make you unique. We begin our engagement process by listening to you, and using questionnaires and surveys to help us clearly understand the needs and goals of your organization.

Analysis & Development

SSG uses the information gathered during our discovery phase to map the dynamics of your values into a Benefits Blueprint. This proprietary process leverages resources from each/all of SSG’s teams and engages your senior Management in a series of discussions that drives incredible value for your organization. Whether you hire us or not, we guarantee the Blueprint process will bring new insight and direction into your leadership team.

Strategy

Since every organization has different (values) priorities and objectives, every solution we craft is equally unique. SSG excels at designing the right strategy that “fits” your organization the first time, as a result of our extensive experience. The art of delivering this strategy comes to you through the right combination of vendors and service. This is driven by SSG’s position as a market leader, our vendor relationships, and our partnership with United Benefit Advisors(UBA).

Implementation

With expectations set and business processes defined, SSG delivers a flawless implementation of your customized strategy. We accomplish this through meticulous attention to detail, with every task identified and assigned, ensuring a seamless and timely execution of your plan. We are dedicated to providing you with a smooth, worry-free and on-time implementation.

Education

We believe every team member should be educated and informed about the value and function of their benefit programs. SSG’s will educate all of your stakeholders [your leadership, key employees, and each team member] through on-site enrollment meetings and educational seminars, regulatory compliance support and an expansive library of communication materials.. By delivering this on a regular basis, we will help you foster trust and gain buy-in with your employees and retirees, ensuring you receive maximum ROI for your benefit plan investment.

Management

Throughout your relationship with Strategic Services Group, we will continue to guide and direct you every step of the way. We accomplish this through a number of channels including our service team model, customized management dashboards and reporting, leveraging the value of national and regional surveys and benchmarking reports, actionable data analysis, legal compliance, and market reviews, among other tools and resources.

After implementation, SSG’s role becomes one of Benefits Stewardship. We are passionate about executing your plan effectively and efficiently, through our ongoing consulting and service team. We will provide the ongoing logistical support of your plan